Every review answered. New ones asked for.

We answer your reviews in your words and ask your customers for new ones after the job.

A plumber working on pipes in a bathroom

What the check looks at.

3 checks. Your report drops any that don't apply to your business.

  • You reply to bad reviews

    An owner reply on at least 80 percent of the 3-star-or-lower reviews from the last 12 months.

  • New reviews in the last 90 days

    At least five new reviews in the last 90 days.

  • Easy to leave a review

    A link on your site to your Google review form (or another review site's), or a 'leave a review' link.

What we do about it.

  1. 1

    Write replies to your Google reviews in your own voice and post them on your listing.

  2. 2

    Answer new reviews too, good and bad.

  3. 3

    Send a review request after a finished job, when you mark it done in Root HQ or your job software tells us, with a direct link to your Google listing.

More in get chosen

See what a customer sees before they call.

Free, no card, no password. You watch it run, usually about 5 minutes, and we email you a link back to your report.

Free. No card. Your audit is saved in a free Root account.