Grouped the way the report is. For every check, what we look for and why it matters to a customer, in the report's own words. Your own report drops any check that cannot apply to your business, and lists any that did not finish on its own, with the reason.
Technical Health
Loads fast, works on a phone, secure, and says what you do and where.
Site health
Secure connectionA valid security certificate (the padlock in the browser), every page loading over the secure https address, and nothing on the page still loading over plain http.
One address for your siteAll four ways of typing your address (with and without www, with http and with https) landing on one final address, each in a single jump.
Search engines allowed inNothing in your site's robots file (the file that tells search engines where they may go) blocking your main pages.
Sitemap present and workingA sitemap that exists, and at least 9 of every 10 pages we tried from it (up to 20) actually loading.
Nothing hidden by mistakeNo 'do not index' tag on your main pages, and each page's preferred-address tag pointing to your own site.
Broken linksZero broken links between your own pages in the ones we checked, and a real 'page not found' page with your menu on it.
Headings in orderExactly one main heading on each page, and no heading sizes skipped on the way down.
Page titles and descriptionsA title of up to 70 characters and a description of up to 160 characters on every page, none of them repeated on another page.
Image descriptionsAt least 9 of every 10 content images carrying a text description behind them (a decorative image marked as such counts).
PlatformWhich website platform your site runs on. There is nothing to pass or fail here.
Visitor tracking installedGoogle's free visitor tracking (Google Analytics or Google Tag Manager) installed on the site.
Speed
Loads fast for real visitorsGoogle's speed numbers from real visitors on phones: the main content showing within 2.5 seconds, the page reacting to a tap within 0.2 seconds, and the layout not jumping around while it loads.
Page weightThe homepage on a phone weighing 3 MB or less in total, with its biggest image at 300 KB or less.
Phone
Works on a phoneNo sideways scrolling, fewer than 5 buttons or links too small to tap, and body text at least 14 pixels tall on a phone.
Tap to call on a phoneA tap-to-call link or button visible in the first screen on a phone.
Call to action on a phoneThe first call or contact button visible in the first screen on a phone.
Form usable on a phoneForm fields at least 44 pixels tall, a label on every field, and nothing spilling off the edge of the screen on a phone.
Search
Estimated search visitorsThe estimated number of visitors from search, and the trend over the months of history we got back, usually about six (an outside estimate). There is nothing to pass or fail here.
Keywords you rank forHow many searches your site shows up for, grouped by position on the results page (an outside estimate). There is nothing to pass or fail here.
Pages that bring visitorsThe pages estimated to bring the most visitors from search (an outside estimate). There is nothing to pass or fail here.
Keywords competitors have and you don'tSearches your competitors show up for that your site does not (an outside estimate). There is nothing to pass or fail here.
Ranking for buying termsYour site in the top 10 results or in the map results for at least three ready-to-buy searches, such as cost, near me or emergency.
Authority
Sites that link to competitors but not youWebsites that link to your competitors but not to you (an outside estimate). The list itself is the result.
Local Presence & Reputation
Your Google listing, your reviews and your replies. Where most local jobs are won or lost.
Listings
Same name, address, phone everywhereYour business name, address and phone number matching on every listing we could read.
Reviews
You reply to reviewsAn owner reply on at least 80 percent of the 3-star-or-lower reviews from the last 12 months.
Reviews on your siteReviews or a review feed shown on the site, with a link to where they came from.
Recent reviews and unanswered negativesAt least five new reviews in the last 90 days.
Easy to leave a reviewA link on your site to your Google review form (or another review site's), or a 'leave a review' link.
Search
Your name on GoogleYour own site in first place when someone searches your business name, with no directory above it.
Google profile
Google listing completeA main category, business hours and a description all filled in on your Google listing.
Photos on your listingAt least 25 photos on your Google listing.
Services listed, booking linkA list of services and a booking or appointment link on your Google listing.
Posts and questionsA post on your Google listing in the last 30 days and zero unanswered questions.
Duplicate listingsZero other Google listings with the same name and phone number as yours.
Map pack
Who holds the map packYour business in the top three map results for your main service and your city.
SEO & AEO
Where you rank for the jobs you want, and what AI search says when someone asks who to hire.
Publishing
How often you publishAt least one article published in the last 90 days.
When publishing stoppedThe date of your newest article, checked two ways when we could, and no older than 90 days.
Quality of what you publishA typical article length of at least 600 words, with at least 7 in 10 of the articles we sampled answering their own title and linking to a service page.
Content freshnessFewer than half of your articles being more than two years old with no update since.
Organized by topicAn articles page organized by category or topic, averaging at least two articles per category.
Big questions
You talk about costAt least one page all about cost, price or financing, reachable from the menu, a hub page or the sitemap.
You talk about problemsAt least one page all about what goes wrong or the warning signs to watch for.
You compare optionsAt least one page comparing options, brands, or repair versus replace.
You review what you sellAt least one page reviewing products or brands you sell or install.
Best-of contentAt least one 'best' page (best brands, best options, best for a situation) with your own opinion in it.
Service pages
A page for every area you serveA page on your site whose address or title names your own city; nearby areas without a page are listed as opportunities.
People
The owner or technician is the authorThe named author on your articles listed on your team page as an owner, technician or manager.
Proof
Your own photos and job dataNo more than 40 percent of content images coming from stock-photo sites, and a project gallery or job-story page linked from the homepage or a service page.
Outside validationAt least one award, press mention or trade-association membership on the site, with a link that backs it up.
Trust basicsA street address, a phone number and a privacy policy link on the site, plus a licence number where your state licenses your trade.
Reviews shown on your siteReviews or a review feed shown on the site, with a link to where they came from.
Authority
Sites linking to youAt least 20 different websites linking to yours (an outside estimate).
Site health
Business details Google can readA block of business details (name, address, phone, type of business) in the code behind your homepage, in the format Google reads.
More details Google can readAt least three kinds of these detail blocks (for example business, services, questions and answers, reviews) in your page code, with no errors in them.
Areas and services Google can readThe business-details block behind your homepage naming at least one area you serve and at least one service you offer.
AI search
Questions buyers ask AIThe list of questions we put to the AI tools, kept only when real people across the US search for that topic (the search counts are national, not local). There is nothing to pass or fail here.
PerplexityYour business named in all three of the three times we asked Perplexity the question.
Competitors mentioned by AIHow often your two competitors are named in the same AI answers. There is nothing to pass or fail here.
What AI gets wrong about youNothing AI says about your business that contradicts a fact we verified, such as your address, phone, services or hours.
Readable by machinesAt least 70 percent of your page text still there when scripts are turned off.
AI crawlers not blockedNone of the crawlers behind ChatGPT, Claude, Perplexity or Google's AI blocked in your site's robots file.
Talked about elsewhereAt least two mentions of your business on Reddit, Nextdoor, Yelp or YouTube.
Buyer Intent & Conversion
Can a visitor understand, price and book you in five seconds, on a phone?
Homepage
Clear in five secondsA headline that names the service and the area, a call or contact button in the first screen, and page copy that talks to the visitor ('you') more than about the business ('we').
Easy to find what you offerEvery service page one click away from the main menu, plus a pricing link or an articles link in the main menu.
Self-service
Can they price it themselvesA pricing page with at least one real price, a price range, or a working cost estimator on it.
Can they pick the right optionA comparison table, a pick-your-tier page, or a quote builder that helps a visitor choose the right option.
Can they book a time onlineA real online booking tool on any page we saved: a scheduler built into the page, or a booking link that goes to a known booking service. A 'Book now' button with nothing behind it does not count.
Quiz or checklist for buyersA quiz, a self-assessment, or an interactive checklist that helps a buyer decide what they need.
Content a salesperson could sendAt least three pages a salesperson could send to a lead: pricing or cost pages, or pages comparing options.
Conversion
Ways to reach youA tap-to-call phone link on every page, a main contact form of 6 fields or fewer, and either live chat or a stated reply time.
Own your customer listAn email or text-message sign-up on the site: a newsletter, tips, offers or reminders form, or a sign-up box from an email-list service built into the page. A quote form does not count.
Service pages
Service pages that sellEach of your top three service pages with at least 300 words, a call or contact button, and either a video or a mention of price.
Site health
Usable for everyoneGoogle's accessibility check at 90 or higher (out of 100), and a visible outline on at least 80 percent of the buttons and links when moving through the page with the keyboard.
Trust & Proof
Real photos, real people, and video that answers the questions customers ask.
Video
Answers-your-questions videoAt least one video answering common customer questions, on a service page or a questions page.
Pricing videoA video about pricing on your pricing page.
Service videosAt least one video showing a service being performed.
Customer story videosAt least one video of a customer telling their story.
Meet-the-team videosAt least one video introducing the people on your team.
Proof-of-claims videosAt least one video that proves a claim the site makes.
Where video sitsA video on the homepage and on at least two of your top three service pages.
YouTube
YouTube channelA YouTube channel under your business name, linked from your site.
Posting on YouTubeAt least one video uploaded to your channel in the last 180 days.
Site health
Video details Google can readA video-details block in the page code on every page that has a video.
Brand Credibility
The signals that tell a buyer real people are behind the business.
People
Real authorsAt least one author page with a photo, and a byline that links to the author on at least 7 in 10 of the articles we sampled.
About page that says who you areAt least three of these four on the About page: years in business or founding year, named team members with photos, your address, and real numbers such as jobs completed.
Social
Your profilesFacebook and at least one other social profile linked from your site.
Posting recentlyA post on your YouTube channel in the last 30 days.
Same name everywhereThe same business name on every social profile we can read without logging in.